FREQUENTLY ASKED QUESTIONS

Last Updated on July 06, 2021

All of our jewellery is produced in Genuine Sterling Silver that has a 925 Purity meaning 92.5% Pure Silver or 22.2 Karat Pure Silver. The rest of 7.5% is mixed in silver to make an alloy that gives it structure and strength. Otherwise Silver is a very soft metal and won’t be able to hold it’s designs.

Please send us an email at info@silverjewellery.pk or get in touch with us on WhatsApp at 03-111-201-925 or call us at 03-111-201-925.

Please get in touch with us, one of our representative will guide you through the process.

Our standard delivery time is 2-4 business days. In some circumstances the delivery can take a longer, especially in rural and far areas.

We ship our products through or shipping partner and offer cash on delivery.

All our jewellery comes with money back guarantee. If there’s any fault in our jewellery as a result of manufacturing, we will happily take it back for a full refund.

We back our products with full no questions asked return policy. If in a rare case you are not satisfied with your product or don’t like it for any reason – we will happily take it back for a full refund to you. We also offer easy exchange policy where by our courier will come to get the exchange item and replace it with your desired one.

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